Family practice / 6 May 20XX / PAGE 03/14
Referral letter, page 2
Family practice
injured at work on 3 March 20XX
Seven stages. Each one reports what it could not do as clearly as what it could.
01
A fax package is split into single pages. Each page gets a number it keeps for good.
Family practice
Family practice
Family practice
Imaging clinic
Imaging clinic
Pharmacy
Family practice
Family practice
Family practice
Insurer
Family practice
Hospital
Imaging clinic
Emergency department
14 pages, in fax order. Every page keeps its identity.
The incoming package is split into individual pages and every page is given an identity that survives the rest of the pipeline. Nothing is discarded at this stage, including blank pages and cover sheets.
02
A page is read line by line. For every line the engine keeps the words, the position and its own confidence.
Family practice / 6 May 20XX / PAGE 03/14
Family practice
injured at work on 3 March 20XX
Each page is read by an optical character recognition engine, which records not only the text but where on the page each line sits and how confident it was. That geometry is what makes the later verification possible.
03
Every page lands in exactly one column of the ledger, and the columns add up to the number of pages received.
Every page ends in exactly one line of a ledger: read, unreadable, or no clinical content. A page the software could not read is reported as unreadable and is never counted as read. The same report faxed three times is one document: copies are grouped and named rather than deleted, so a reviewer can see what was collapsed and why.
04
Events are placed in date order. Each one is tied by a line to the page and the sentence it was taken from.
Pharmacy / 10 May 20XX / PAGE 06/14
Pharmacy
Imaging, procedures, medication trials, consults, surgery and diagnoses are pulled out with their dates. Every item carries a quotation, and that quotation is checked against the page's own text before it is stored. A quotation that cannot be located is not stored at all; the gap is recorded instead. Where a page carries several dates that disagree, the pipeline ranks them by what they mean and states which one it used.
05
Two pages make opposite statements. Both are kept and marked as a conflict. Neither is removed.
Family practice / 6 May 20XX / PAGE 03/14
Family practice
injured at work on 3 March 20XX
Insurer / 6 May 20XX / PAGE 10/14
Insurer
date of injury 3 May 20XX
Where two documents disagree, both statements are kept, each with its page, and the conflict is put in front of the reviewer. The software does not decide which one is correct.
06
A named reviewer signs. The signature is tied to the exact content that was on the screen.
A. Reviewer (synthetic)
Signature no longer stands
The output is a reconstruction, not a conclusion. A clinician reviews it, corrects what is wrong, excludes what does not belong, and signs. From that moment the document is theirs rather than the software's. The signature binds to the content, not to the run. If anything changes afterwards the signature no longer stands, and the packet says so.
07
The signed packet is handed over inside the clinic. No copy goes anywhere else.
Inside the clinic
The signed history leaves the appliance as a packet for the clinical record, when someone in the clinic exports it and to wherever the clinic sends it. Nothing is sent anywhere by the software on its own.
Synthetic examples Every page, name and date drawn in these stages is invented.
08The limits